Privacy Policy

Privacy Policy

Introduction

Welcome to https://ac-system-collision-repair.collision-talk.com (hereinafter referred to as “AC System Collision Repair,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please be aware that this policy does not extend to third-party platforms, applications, or services you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit our website, including browsing its content and interacting with features.
  3. You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Data related to transactions made through our services, including payment card details and billing addresses.
  3. Financial Information: Records of financial transactions, purchase history, and banking information (if stored for payment processing).
  4. Purchase Information: Items you buy from our online store, along with associated details like quantities and order dates.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data collected through GPS services.
  6. Location Data: Your geographical location when using our apps or visiting our websites (if enabled by you).
  7. Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  8. Social Media Information: If you choose to log in or interact with our content via social media platforms, we may collect data from these accounts (subject to their privacy policies).
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We obtain this data through direct user input forms, account creation processes, transactions, device settings, analytics tools, and third-party service providers.

Cookies

We employ cookies to enhance your experience and understand how users interact with our website. Cookies are small text files stored on your browser or device, and they can be categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling login sessions and site navigation.
  2. Preference: Cookies in this category remember user preferences and settings to provide a personalized experience.
  3. Analytics: Used by analytics providers to collect aggregate data about website usage, helping us improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period expires, or when these purposes are no longer applicable, we delete or anonymize the data securely.

Security Measures

AC System Collision Repair implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian concerned about our collection of such information, please contact us using the details provided below.

Your Rights (Subject to Local Data Protection Laws)

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or profiling activities.
  • Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise these rights or make related inquiries, please contact our Data Protection Officer using the details provided in the “Contact Information” section below. We will respond to your requests promptly and in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy or data practices, please contact us:

  • Email: [email protected]
  • Postal Mail: AC System Collision Repair, Data Protection Team, [Address]

We value your trust in our company, and we are committed to maintaining the highest standards of data protection and privacy.